Android
Login and membership
How do I log in?
To log in to the Fottur app, please download it from the Google Play store first and follow the instructions below: 1. Tap the "I already have an ac...
How do I unsubscribe from the mailing list?
If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...
Billing & Subscription
How can I change my payment method?
Users currently can’t change their payment methods themselves. However, we’re always happy to find a workaround, so please don’t hesitate to contact u...
How can I cancel the subscription?
! Subscriptions are auto-renewable by default. To avoid being charged for the next period, you must cancel the subscription at least 24 hours before ...
How can I change my subscription period?
At the moment, switching between plans isn’t possible. However, we’re pleased to offer an alternative solution: you can convert your current subscript...
How much does the subscription cost?
Once you open the app and finish setting up a profile, you get to the payment screen, which has all the up-to-date information on the currently availa...
Is my subscription auto-renewable?
The subscription is auto-renewable by default, meaning it will automatically renew at the end of each billing cycle. You will be billed based on the r...
How can I get a refund?
Please make sure to visit the Refund Policy page to see whether your case meets the refund criteria. According to our policies, we have a money-back...
App Features
How does the program work?
Fottur is a hiking and biking app that helps you discover new trails and routes, explore nature, and improve your physical and mental well-being. With...
Can I use the app offline?
Created with outdoor activities in mind, Fottur fully supports offline mode, so nothing stands in your way in your pursuit of adventures! You can down...
How can I find hikes in my area?
You can find hikes near you in the “Explore” tab. The screen will automatically show you all trails nearby, but you can also use the search filters to...
Can I modify my saved trails?
At the moment, you can download trails for offline use and delete them when you no longer need them saved on your device. To delete a downloaded trail...
Compatibility and Integrations
What are the supported devices?
The application is only compatible with Android devices running Android 11 or later.
Do you have a desktop version?
Fottur is only compatible with mobile devices running Android 11 or later, and we don’t currently have a desktop version. The app was developed specif...
Technical issues & Troubleshooting